Ongoing Support

Sagal Total Lifecycle Care promise.

Change is inevitable… whether that’s team growth, a merger, a downsize, a relocation, perhaps a complete change in the way you work. – Wherever your business takes you, or however your business evolves, when you purchase furniture from us, you are covered by our TLC – Total Lifecycle Care at no additional cost to ensure you always #lovewhereyouwork.

Why?

Industry Standards are full of hollow promises and statements that cannot be fulfilled. We are the ONLY company in our industry taking COMPLETE RESPONSIBILITY for our furniture product, from design, through production, delivery, service, and end of use.

Who?

All of our customers are automatically covered by Total Lifecycle Care at no cost to them

What’s in it for YOU?

  • Annual Health Check – in person, ongoing support is at the heart of Total Lifecycle Care. Each year, we contact you to arrange a site visit and carry out our detailed check on all of your Sagal products, train your employees, perform upgrades and make sure your furniture is 100% just as you need it.
  • Full Factory Backed 5 Year Warranty Complete peace of mind for you. If there is a manufacturing defect, we’ll put it right. No problem.
  • Continuity Programme – we want to support your success. We aim to make sure our products are available to you in the future so you can experience the great furniture you select now for years to come.
  • WFH (Homeworking) Delivery – hybrid working – employees combining office and home working is provided for completely via our dedicated service MyHomeHive
  • Global Delivery – we can support your business globally. Through our partners, we can give your teams across the world the same industry-beating products and support.
  • Performance & Utilization Audit – get the very best from your space. Deep analysis to show where your business needs to focus, be that private working, team spaces, training areas, video conference etc
  • Reuse, Repurpose Recycle (3Rs) – We take responsibility with our ongoing customers for all unwanted furniture. TLC allows us to work with you when change is needed to Reuse, Repurpose and Recycle, delivering on our Environmental and Sustainable promise to reduce our impact to a minimum thereby helping to secure a better world for future generations.Supporting the UK target for Net Zero Carbon Emissions.

*For further information, Terms & Conditions, get in touch with a member of our team.